Referrals
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Wild Fox Referrals

Referral guidelines

You make the introduction. We do everything else. These guidelines keep the program simple for you and fair for everyone.

  • Only refer people you actually know, and actually recommend us to them
  • Don't quote, promise, or speak for Wild Fox
  • Log the introduction as soon as you've made it; the customer confirms the rest

What counts as a referral

A referral counts when

  • You know the person — a friend, neighbor, family member, client, coworker, someone you've worked with.
  • You've actually introduced or recommended Wild Fox Painting & Drywall to them, and they can confirm it when we reach out. "My Realtor sent me" or "our carpenter gave us your number" is enough; the full name isn't required.
  • You log the introduction (or they use your code or link) before they talk to us about the project.

A referral doesn't count when

  • You send us a name and number without ever recommending us. Registering a name isn't a referral; the introduction is.
  • You saw someone asking for a painter in a Facebook group, on Nextdoor, or in a marketplace and passed along their name.
  • They were already talking to Wild Fox, or have hired us before.
  • They can't confirm that you introduced or recommended us.
  • It's a customer or project Wild Fox already had. More scope turning up on a job we're already doing isn't a new introduction, even if you were on site.
  • It's your own home, your household, or a business you own.
  • You're already being paid for the same work another way: for example a general contractor who carries our work inside their own contract, or someone paid a sales commission to bring us the project. One opportunity, one form of compensation.

Do

  • Tell people plainly: "I know a good painting company — Wild Fox. Use my code and they'll know I sent you."
  • Log the introduction right after you make it. If two people refer the same customer, we look at who registered first and who the customer says actually introduced us; generally the first valid one gets credit.
  • Give them your code or link. It makes matching easy.
  • Keep your payout details and W-9 current in your account so payments aren't held.

Don't

  • Quote prices, guess at costs, or promise when we can start. You're making an introduction, not selling a job.
  • Say you work for Wild Fox or represent us.
  • Post your code publicly, run ads with it, or add it to listings and websites. It's for people you know.
  • Text, email, or message people you don't know about Wild Fox.
  • Offer to split your commission with the customer to get them to hire us.
  • Ask us for the customer's estimate, pricing, or project details. We keep that between us and the customer.

What happens after you submit

  1. Wild Fox reaches out to the customer within one business day and confirms with them that you introduced or recommended us. That confirmation is what makes the referral valid.
  2. You'll see the referral move from Submitted to Approved in your dashboard, with an email each step.
  3. If the customer hires us, you'll see Won, then In progress, then Complete.
  4. When the customer has paid in full, your commission shows as Earned. It's paid in the next payout run.

How you get paid

Your commission is 3% of what the customer actually pays Wild Fox for the project. It's earned when the work is done and the customer has paid in full. We run payouts once or twice a month, so a job that finishes on the 3rd is paid in the run after the 15th, not the same day.

Projects under $1,000 don't earn a commission. Cancelled jobs, unpaid balances, and refunds don't either.

The full program terms govern if anything here differs. Questions? Send us a message.